Telemedicine & Online Medical Consultation
MyCLNQ serves as a one-stop-shop to taking care of you and your family’s healthcare needs smartly and digitally. Thanks to the built-in smart AI feature, quickly view the waiting times at various nearby clinics located in the neighbourhood and book your next medical appointment. You can also browse for the most appropriate and available doctor to seek medical attention from.
MyCLNQ enables with
- Digital Booking appointment for your kid or family member to see neighbourhood doctor
- Buying any medical equipment or nutrition product for your loved one.
- Digital booking a medical transport or fleet for elderly to go hospital/clinic/old age home
- Search and book right caregiver or medical assist for elderly during business trip.
- Finding for overseas medical treatment or doctor with same quality and save cost
- Booking a rehab or therapy session for family member
- MyCLNQ helps to search and book effectively Medical Transport and Wheelchair fleet digitally with pricing transparency.
MyCLNQ provides a secure environment at ease of managing your family and loved one’s profile. Hence there is no hassle of remembering the password to login the application.
Book your preferred time slots and confirm the appointment.
Search and book appointments for clinics that are located near your area.
Clinic admins can set up parallel appointment slots for emergency cases.
Suggestions of the GPs and specialist clinic choices within your neighbourhood.
Improving the quality of care with telehealth
Accessible telehealth technology is transforming the healthcare industry today. With the use of digital technology and capabilities, doctors can now provide better virtual care for their patients without the need for extensive resources. The MyCLNQ app was developed to help users in Singapore access healthcare services remotely and manage their medical needs.
Features of MyCLNQ App
MyCLNQ is a comprehensive one-stop telehealth platform offering a range of online healthcare services, including:
Telemedicine has allowed healthcare to be more accessible as doctors can now care for patients remotely without physical presence. You can set up a chat, video, or online medical consultation easily and consult with a doctor online in your preferred language. Especially for non-urgent cases, there is no longer a need for you to schedule an in-person visit with a doctor to receive treatment. With a secure and stable internet connection, you can now reach doctors virtually, gain better access to quality care, and have your medicine delivered right to your doorstep.
With the built-in Artificial Intelligence feature, you can search and filter through the results for the nearest available doctors in the neighbourhood. Since it’s based on location, you will be directed to the relevant clinics and doctors that are accessible and convenient by distance. By digitising appointments, you can schedule an advanced appointment easily and skip queue times at hospitals and clinics. The smart feature also allows you to have a bird’s eye view of the waiting times at nearby clinics and avoid the crowd for a quicker consultation.
Booking caregivers, therapists and medical transport
As the leading healthcare app in Singapore, MyCLNQ is changing the way you receive healthcare. Beyond just online medical consultations and digital appointments, you can also book professional caregivers and therapists for your healthcare needs at home, as well as non-emergency medical transport, with the help of medically trained escorts, for easy transfer to and from hospitals/clinics.
The platform also features a health marketplace where you can search and place your order – with a wide selection of over 500 health products and medical equipment.
Manage Your Healthcare Needs Seamlessly
With our app, you can easily manage your healthcare needs as well as your family’s all under one platform. Its convenient features also help to provide the support needed to care for the elderly. Make the smart digital choice for your healthcare needs with MyCLNQ!
How to Use MyCLNQ App for Online Medical Consultation?
STEP 1: Register an account on the MyCLNQ App
Create an account on the MYCLNQ app using your Google, Apple, or email account. If MYCLNQ is your partner provider, do add your corporate plan card.
Step 2: Book a telehealth online medical consultation with one of our MyCLNQ doctors
Select a telehealth consultation type (Video, Tele-ART, House call), choose the speciality, choose a date and time, and select your preferred doctor.
Step 3: Finish your consultation and make your payment
After the telehealth online consultation, review your invoice in the app and confirm your payment.
Step 4: Wait for your medication to be delivered
You should have your verification ready to receive the medication that will be delivered to you within a few hours.
What is telemedicine?
Telemedicine is the practice of medicine using technology to deliver medical care from a distance. In other words, you can now book an online medical consultation with a doctor while in the comfort of your home, office, or anyone else convenient for you.
On the other hand, telehealth is a broader term that seeks to improve patient care and physician education. With telemedicine, you can now receive a diagnosis, learn your treatment options, get a prescription, and schedule follow-up visits remotely.
Who can benefit from telemedicine?
Telemedicine is useful for chronic conditions which makes it difficult to travel to a clinic but not serious enough to warrant hospitalisation. It is also useful for treating chronic diseases, or where you prefer to have a private, comfortable space to seek medical help.
Why should I use the MyCLNQ app?
Using the MyCLNQ app, you can quickly locate nearby clinics in your area and book the next appointment. Our AI-enabled app will suggest GPs and even specialists that you would otherwise not have come across.
The time saved from travelling to a medical clinic or the discomfort of waiting in line can also be beneficial for the elderly or those with limited mobility. The MyCLNQ app streamlines the entire process of searching for available doctors and timings, securing a slot, purchasing healthcare products and making payment not just for you but also for your loved ones.
How is telemedicine done?
Through the MyCLNQ app, you can either book an online medical consultation with a virtual doctor or book an appointment at one of the medical clinics near you.
What kind of conditions are unsuitable for a telehealth video consultation?
MyCLNQ telehealth consultation is designed to help with non-urgent medical issues. If you are experiencing a medical emergency, please call for an ambulance at 995 or go to the nearest Accident & Emergency (A&E) department as soon as possible. You may be directed to an A&E department if you have any of the following symptoms:
- Deep wounds or consistent bleeding, etc.
- Chest pain
- Seizures or convulsion
- Severe difficulty in breathing
- Sudden weakness, slurred speech, or numbness
- Severe abdominal pain
- Extreme pain, open sores, deformities, severe swelling or bruising, loss of sensation, and limb weakness, are all symptoms of suspected fractures or dislocations