SECOND MEDICAL OPINION TERMS & CONDITIONS

The Second Medical Opinion service will be provided by a Healthcare provider partners of MyCLNQ Health based on the medical history and previous diagnosis provided by the patient’s treating doctors and reported by the member/ applicant. Without the required medical information and first/previous diagnosis, it is not possible to arrange a Second Medical Opinion. You will be guided through the Second Medical Opinion process by an experienced MyCLNQ Health personnel. Where the member/applicant qualifies for Second Medical Opinion, they will be provided with a Second Medical Opinion report which they should review with their treating doctor for guidance on appropriate next steps. The report is intended to provide you with information to supplement the information you have already received from your treating physicians. The information contained in the Second Medical Opinion report shall not be used to substitute for your physician’s recommendations. You should discuss the report with your own doctors, who are responsible for your care.

We care about your privacy and the privacy of your family members. In line with the General Data Protection Regulation (GDPR), we need your consent to collect and process your health and other data. If you agree, your data will be processed for the following reasons and activities.

1. A parent or guardian should complete the consent for any member that is under the age of 18.

2. All opinions rendered by the physician are the opinions of the physician and MYCLNQ HEALTH is not responsible or liable for the content of such opinions. MyCLNQ and/or its affiliates shall have no liability whatsoever for any loss, liability, claim, expense or damage suffered by the member/applicant and/or resulting from any advice, services or any acts or omissions, or non- compliance by the Healthcare provider, or any subcontractor, or any third party acting on behalf of the Healthcare provider in the provision of Second Medical Opinion Service.

3. The Second Medical Opinion service is not applicable in cases of emergency where immediate medical decision is required such as first aid treatments, accidents and other life-threatening emergency medical situations.

If you have any questions, please contact support@myclnq.co